Shipping Coverage (USA)
We exclusively ship our products within the United States. All orders placed on our website are processed and dispatched to valid residential and commercial addresses located inside the US. We do not currently support international shipping destinations.
Shipping Rate
- Flat Rate Shipping: We charge a single, transparent flat rate of $5.00 USD for shipping across all eligible orders within the USA. There are no hidden fees, surprise handling costs, or complicated weight-based shipping calculations at checkout.
Processing Time & Cut-off Time
- Order Processing Time: Orders are typically prepared, packed, and handed over to our carriers within 1 to 2 business days (Monday through Friday).
- Daily Cut-off Time: The daily order cut-off time is 05:00 PM (GMT-05:00). Orders placed after 05:00 PM on a Friday, or during weekends and public holidays, will begin processing on the next business day.
Transit Time
Once your order has been dispatched from our facility, the standard transit time for delivery across the USA ranges between 3 to 5 business days, depending on the destination state and local logistics.
Total Delivery Time
The total delivery time for your order combines both processing and transit times:
- Total Time: 4 to 7 business days from the time the order is successfully placed until it arrives at your delivery address.
Tracking Order
As soon as your package is shipped, we will send a confirmation email containing your tracking number and a link. You can use this tracking link to monitor the real-time progress and estimated delivery date of your shipment as it makes its way to you.
Delivery Methods
We utilize reliable and established commercial shipping carriers to ensure your products arrive safely and securely. While specific carrier names may vary based on your geographic location within the USA and current logistics availability, all shipments are handled by trusted professional courier networks.
Failed Deliveries or Wrong Address
- Customer Responsibility: Customers are responsible for entering complete and accurate shipping information at checkout.
- Incorrect Addresses: If a package cannot be delivered due to an incorrect or incomplete address provided by the customer, it may be returned to us. In such cases, additional shipping charges may apply to resend the package.
- Failed Delivery Attempts: If a delivery attempt fails because no one is available to receive the package, the carrier will typically leave a notice or make subsequent delivery attempts according to their local policy.
Damaged Packages or Missing Packages
- Damaged Items: If your package arrives visibly damaged, please inspect the contents and contact us immediately with photographic evidence so we can resolve the issue promptly.
- Missing Packages: If tracking shows your package has been delivered but you have not received it, please notify us within a reasonable timeframe so we can coordinate with the shipping carrier to investigate the status.
Holidays & Weekends (Business Days)
Our standard operational business days are Monday through Friday. Weekends (Saturdays and Sundays) and official public holidays are non-business days and are excluded from order processing and transit estimations.
Business Info
- Business Name: Headlift
- Business Email: Support@headlift.store
- Business Address: 3264 Peach Ave, Patterson, GA 31557, USA
- Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-05:00